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TelePA telephony, connectivity, networking

Call answering, outsourced customer service and phone numbers for your small business

How important is call answering to a successful sales strategy?  A friend of mine started a new business a short while ago.  She needed to sort out the Internet connection and telecoms. 

Ready to buy and preferring to use a local supplier she did some research then made six telephone calls – only one of the businesses answered their phone.  Guess who got the order.

People want to speak to people.  Yes, email is great, you could perhaps send a text, but if you are in business and need something quickly – or want to ask a question before you buy – you know you are better off picking up the telephone and talking to someone, a real person, a representative of the business who can help you.  If you call TelePA (the number is at the top of this page), you can trust that we will answer your call.

So why do so many companies fail to answer their telephone calls?

How does your business measure up?  How many of your calls go unanswered?  How much business are you losing?  How many customers are you upsetting?

TelePA is a specialist provider of quality call answering delivered by truly skilled people taking full advantage of 21st century systems.  TelePA provide the extra human resource you need to take your business to the next level – and sort out your mobile and landline telecoms so the technology is working for you, not against you.

Based in beautiful Somerset countryside, and operating as a quality provider of call answering, outsourced customer service and telecoms since 2004, TelePA supports businesses from across the UK with many dozens of clients in Bath, Bristol, Somerset, Devon and Cornwall. 

Outsourced customer support and virtual services from skilled PAs

TelePA can provide you with:

  • Expert telephone call answering from a team of courteous and knowledgeable PAs that you can trust
  • First line technical support for your customers, including working with your helpdesk software or CRM
  • Telephone numbers for every UK town and city
  • Complete telephone systems that can grow with your business – without substantial capital spend
  • Telephone skills training for your team

Most of our customers are professionals and technical specialists – however we also enjoy supporting a diverse range of niche product and service providers – choosing to use TelePA because they find we offer outstanding value and ROI.  

To discover more about TelePA click here.  For more information about our full range of services, and how they can help you, use this link, or come and see us – our bricks and mortar address is: Westbury sub Hub, 22B Lodge Hill Business Park, Westbury-sub-Mendip, Wells, Somerset, BA5 1EY

Courtesy – Consistency – Expertise – Accuracy – (choose all four)

Call TelePA today on 01749 685605