Professional Call Answering for Recruitment Agencies

Welcome to TelePA: Your Call Answering Experts. In the dynamic world of hiring, your applicants and clients should always come first. When you select TelePA, you can be sure that you won't miss a chance to network with top talent or provide effective customer service. Find out how you can improve your professionalism and optimize the operations of your agency with our expert phone answering service for recruiting.


Every missed call is a missed opportunity. Stay on top of your game with TelePA, creating an aura of professionalism and trust with every interaction.

Why Choose TelePA for Your Recruitment Agency?

At TelePA, we recognize the importance of each and every call in the hiring process. Our phone answering service is tailored to match your specific demands, regardless of your industry specialization—whether it be executive search, temporary staffing, or something else entirely. Here are some reasons to choose TelePA as your dependable partner in call management for hiring:

Candidate-Centric Service

The applicants you represent are the lifeblood of your recruitment firm. We ensure that potential applicants receive the respect and attention they deserve by handling your call answering with the highest level of professionalism and timeliness. Never let a missed call pass on a promising candidate.

Cost-Effective Solution

Budgeting carefully is necessary to run a recruitment agency effectively. Because of the pay-per-use nature of our service, scaling your business according to call volume is simple. With complete control over your spending, you'll be able to optimize your return on investment. Our affordable prices enable you to focus your resources on the most important tasks—identifying the ideal individuals and meeting your clients' staffing requirements.

Seize Every Opportunity

Every call in the competitive field of recruitment could result in the identification of exceptional talent or the fulfilment of a client's hiring requirements. However, it can be difficult to return calls quickly while your team is attending client meetings or interviews. Even in your busiest hours, TelePA makes sure that every call gets returned, message is accepted, and opportunity is seized.

Sustaining a positive work-life balance is essential for the welfare of your hiring team. TelePA assists you in finding that equilibrium. Take a break without worrying about missing meetings or chances. You can take a break, spend time with your loved ones, or work on yourself while knowing that your agency will keep running smoothly without you. Our competent call handlers uphold your exacting standards of service, guaranteeing that prospects and clients get the time and attention they merit.

Work-life balance

Flexible Support Options

Our customized support packages are designed to meet the ever-changing needs of the recruitment sector.

Part-Time Support

Ideal for agencies looking to supplement their team during peak call times. Let us answer calls when you're inundated with inquiries or conducting interviews.

Full-Time Support

Ideal for expanding organizations looking to improve their performance without having to hire full-time employees. We effectively handle your calls so that your staff can concentrate on placing strategic items.

Bespoke Support

A full-service program created just for employment firms. In order to provide a seamless experience, we take care of phone screening, appointment scheduling, and even help with candidate and client contact.

How does it work?

1. Schedule a consultation

We'll guide you through the process and ensure we understand your requirements.

2. Fill out the client brief

The client brief will help us to prepare our agents to answer your calls.

3. Onboarding

We’ll assist you in rerouting your phone number.

Your clients will experience seamless, friendly human interaction from our team while you focus on what you do best.

Ready to improve the performance of your agency? Try our service worry-free!

Experience the TelePA Difference Today


Since 2010, TelePA has been a reliable partner, providing hiring agencies with expert call-answering services. Our dedication to offering a personal touch in a digital age is what makes us unique. We provide the personal touch that the hiring process demands because we recognize its necessity. Our staff is committed to making sure that every call is taken seriously and professionally.

What Our Customers Have To Say

  • We are small independent professional services business and have been relying on TelePA since 2018 to support our office team, while helping to improve the image and reputation of our business. This requirement has been met and exceeded, allowing us to focus on service delivery and helping us during busy periods. Every small business should use TelePA, either as their primary call destination or for overflow calls. Don't focus on the price, focus on the value!!

    - D Snell

  • First impressions count, especially when you run a consultancy business. AB Heritage has been very impressed with the service we have received from the TelePA team. They have been consistency professional in their handling of our clients and have been very flexible in the way they have worked with us. Thank you.

    - AB Heritage Limited

  • We regularly receive compliments from our clients on how friendly and professional TelePA are when we switch over to them, so I can say with complete confidence that there's a great synergy there. It's a fabulous service, giving us peace and quiet to work when needed, or cover for calls when we're out to meetings. Aardvark Creative has been with them for 10 years now, so I think I can safely say we thoroughly recommend them! Thanks for a great service, everyone. :)

    - Cerise Reed

Our team is expertly equipped to synergize with your team, ensuring a flawless partnership seamlessly.

Reach out to us right now to begin.

TelePA is here to provide the finest, as your clients, applicants, and agency all deserve it. Put your trust in us for all of your call-answering needs, and watch as our skilled call-answering service transforms your recruitment business.