Incoming telephone calls are important to your business, so is the way they are managed.
It isn’t easy to win new business and a poor first impression on the phone can seriously damage your reputation. So how should you choose a business to business call answering service? What makes one provider very different from another – or are all call answering services the same?
Working with professional specialists since 2004, TelePA understands the differentiators that will bring you outstanding return on investment year after year.
Call answering is essentially a people business: intelligence, integrity and confidence are key – as are warmth, honesty and strong listening skills, underpinned with consistency, accuracy and technical know-how.
Professional service providers and technical specialists benefit most from our style of working. To see what Level Up Leadership, a client since 2008, have to say about TelePA click here. Springboard IT, a client since start up in 2007 have different reasons for valuing TelePA, to see what they think click here.
TelePA believe in transparency – we like our clients to understand the detail of how we work and why this is different from competitors. If you’d like to know more about our defined quality standards for professional business call answering move to About Us to learn more about what we do.