Are you happy with how you manage your incoming telephone calls and Zendesk support requests?
It isn’t easy to win new business and a poor first impression can seriously damage your reputation – and lose you a customer. So how should you select the support that will be right for you? What makes one provider different from another – or are all call answering and virtual support services the same?
Helpdesks, call answering, appointment booking and event management services are essentially people businesses: intelligence, integrity and confidence are key – as are warmth, honesty and strong listening skills, underpinned with consistency, accuracy and technical know-how.
Business professionals and technical specialists benefit most from our style of working. To see what Level Up Leadership, a client since 2008, have to say about TelePA click here. Springboard IT, a client since start up in 2007 have different reasons for valuing TelePA, to see what they think click here.
At TelePA we like our clients to understand the detail of how we work and why this is different from competitors. To find out more about our defined quality standards for business call answering and helpdesk support, move to About Us to learn more about what we do.