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Virtual office mail handling


What is a Virtual Office?

A Virtual Office will provide you with an office mailing address, very useful if you need a bricks and mortar presence while you’re on the move or wanting an office address in several cities. Additional “real world” services may include managed office space and desks for rent, meeting rooms, a reception and/or telephone call answering. 

Strictly regulated by HMRC a Virtual Office is rarely inexpensive.  Reception and Telephony may be offered … but see the traps and tripwires mentioned below.

Using a Virtual Office -Traps and Tripwires

HMRC money laundering regulations mean that you have to have your paperwork in order – proof of ID, proof of residence, company registration details etc.  If you aren’t asked for these forms of ID you are probably dealing with an unlicensed operator who could be forced to close their doors at any time.

As with most business contracts the devil is in the detail, so look out for long notice periods, additional charges, minimum charges etc.

If the telephone call answering is being provided by an in-house receptionist what happens when he/she goes to lunch or has a day off?  If you need professional and reliable call answering it is probably best to use a specialist call answering service, such as TelePA providing a Virtual PA 

Quite a few virtual office providers will offer you a “landline” telephone number.  Again check the detail, who is it renting the phone number, you or them, what would happen if you move?  Make sure that if you are using a telephone number on your business card and publicity that telephone number can stay with you long term, whether you are using the virtual office or not.  For more information about telephone numbers visit

Click on these links to find out what a Virtual Assistant is and does and how a Virtual PA is different.

For more definitions return to our home page.

If you’d like to meet us in person, our bricks and mortar address is: Westbury sub Hub, 22B Lodge Hill Business Park, Westbury-sub-Mendip, Wells, Somerset, BA5 1EY

Courtesy – Consistency – Expertise – Accuracy – (choose all four)

Call TelePA today on 01749 685605Save