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Virtual Assistant

What is a Virtual Assistant?

Virtual Assistants or “VAs” have been helping us for a lot longer than the sweet – if rather sinister – digital version listening to you.  Since the earliest days of the Internet companies and individuals in the ever entrepreneurial developing economies have been looking for us to “outsource” to Virtual Assistants in cheaper labour markets.  

Since 2005 or so the term Virtual Assistant has gained popularity within the English speaking world, with people that would once have been described themselves as “freelance” or “contractors” or even “consultants” now choosing to use the term Virtual Assistant.  The terminology has further expanded in 2018 to include “digital nomads”.

Virtual Assistants (and digital nomads) often have specialist skills that can benefit your company.  VIrtual Assistants will expect you to work within their timeframes, so don’t expect full time support from one person.

In the early days of Virtual Assistants, often working in different time zones, the low headline fees looked very attractive, however do consider the possible risks outlined below.

Using a Virtual Assistant – Traps and Tripwires

Before recruiting a VA from abroad – or who is travelling – what are you going to do about the time differences?  I had a client a few years ago who spent many nights wide awake at 3am so he could talk to web developers in India.  After many months with little sleep, he ditched the project and recruited a UK-based technology partner.  Don’t say you haven’t been warned!  Cheap, high quality, fast …. choose any two!

How much are fees likely to be for a UK-based Virtual Assistant?  Probably £20 – £60 an hour, depending on what specific skills you’re looking for.  If you’d like some guidance on what professional standards you should be looking for, check out the Society of Virtual Assistants who have produced some guidelines.

At TelePA we offer some Virtual Assistant services, and if we don’t have the specific skillsets you are looking for we can probably point you in the right direction.  If you’re not sure whether you need a Virtual Assistant or a Virtual PA and would like to know more about what a Virtual PA does, click here.

For links to other definitions return to our home page

If you’d like to meet us in person, our bricks and mortar address is: Westbury sub Hub, 22B Lodge Hill Business Park, Westbury-sub-Mendip, Wells, Somerset, BA5 1EY

Courtesy – Consistency – Expertise – Accuracy – (choose all four)

Call TelePA today on 01749 685605

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