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What does the call answering cost?

We have three service levels: Start Up, Standard and Premium.

Start Up – to qualify you should have been in business for less than 3 years

Standard – benefits established businesses requiring a partner they can trust to manage fluctuating numbers of calls and support tasks

Premium – includes diary management (powered by Microsoft Exchange Server).

The Monthly Subscription covers:

  • Call Filtering
  • Periodical Reporting

Tasks include:

  • Messages forwarded by email
  • Call Transfer to either landline or mobile (plus call charges)
  • A Zendesk action

 

The table below offers monthly pricing illustrations for these 3 service levels (based on call volume):

Number of tasks each month

Monthly Subscription

Task fee*

Total

10

Start Up – £39

£1.80

£57.00

30

Start Up – £39

£1.80

£93.00

50

Start Up – £39

£1.80

£129.00

50

Standard – £69

£1.30

£134.00

100

Standard – £69

£1.30

£199.00

200

Standard – £69

£1.30

£329.00

50

Premium – £99

£1.30

£164.00

100

Premium – £99

£1.30

£229.00

All prices are subject to VAT at the prevailing rate.  Use this link to see full Terms and Conditions

For more information about the nuts and bolts of the TelePA service, visit our FAQs.

Or come and see us – our bricks and mortar address is: 22B Lodge Hill Business Park, Westbury-sub-Mendip, Wells, BA5 1EY