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Why are younger people so reluctant to pick up the office phone?  We are hearing this is a common problem.

TelePA believe you can blame technology!  Why?  well modern smartphones will identify the caller … so to hear the office phone ring – with no idea who is on the other end of the line – has become a stressful experience for the untrained or underconfident.

It seems that we’ve forgotten to teach our younger team members how to answer a business phone call!

Hence Phone Power telephone skills training.  A half day course that will take all your team from zero to full confidence, with support materials that will make sure all the good practice needed to embed the skill.

Talk to Judith Ludovino to explore how your business could benefit from Phone Power!