Reduce interruptions and boost productivity

You want to avoid interruptions caused by nuisance calls and enquiries that are not urgent or simply a waste of time.  The interruptions that destroy your train of thought and eat into your time. 

Ways you will benefit from TelePA

  • We focus on tasks & you focus on growth

    Are you finding it increasingly hard to concentrate because of incessant interruptions?  Whether it is texts and emails constantly pinging into your inbox, or a regular stream of phone calls, most of us are working longer hours yet getting less real work done.

  • Boost Image & Morale

    Even more costly, perhaps, is the fact that your frustration begins to tarnish your phone manner.  Instead of answering in a way that’s friendly and professional you come across as irritable and overworked – not what a potential or existing client wants to hear.  It also lowers general morale in the office, further depressing productivity.

  • Improve Productivity

    Surveys suggest that between 40% and 60% of these telephone interruptions are completely unnecessary.  What’s more, by the time you’ve politely told the caller that your computer is fine, that you haven’t been involved in an accident or that you don’t want new windows, your train of thought has been completely derailed.

Learn More

We deliver top-tier service

  • Professional Greetings: Our agents make a positive first impression.

  • Attentive Listening: We listen carefully to understand your clients.

  • Politeness and Respect: Courtesy and respect are our core values.

  • Clarity: We communicate clearly and concisely.

  • Empathy and Patience: We show understanding and care.

  • Personalized Service: Tailoring each call to your clients.

  • Proactive Problem-Solving: We seek solutions and assistance.

  • Timely Service: Efficient and minimal wait times.

  • Confidentiality: Your clients' information is secure.

  • Ongoing Training: Our agents stay updated and skilled.

How much more could you and your team accomplish with the help of an efficient call answering service to screen out unwanted and unnecessary interruptions?  And how much more welcoming and professional an image would you create?

As well as handling your calls we can manage your diary and appointments, take product orders and offer front line customer support.

How We Can Help You

  • Answer your calls and forward calls to the right person

  • Schedule your client's appointments to your calendar

  • Take messages so you can follow up later

  • Help answer calls during busy hours so no calls are missed