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47% of small business fail to answer the phone

Posted 13th April 2015

Today we publish the shocking results of a national study we commissioned to find out how small businesses across the UK respond to telephone calls. It seems that although bu...

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Telephone reception - a job for the office junior?

Posted 26th March 2015

Why is that many companies allocate the task of "answering the phone and taking a message" to the most junior/least skilled members of the team?  First impressions count!A...

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Hoax call from "Dead Ringers" hits TelePA

Posted 12th September 2014

So PROUD of how Alex handled himself when BBC "Dead Ringers" tested his cool Most of us aren't at our best at 5.20pm on a Friday afternoon.  When Alex took an incoming call ...

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The fastest team in town!

Posted 11th October 2013

TelePA's new home, the Mendip Hub, now has blistering fast broadband. Judith Ludovino commented: Our home town of Wells is beautiful, but in a bit of a time warp, so the fac...

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TelePA - the coolest team in Somerset

Posted 19th July 2013

We believe we are the coolest people in Somerset .... we have air conditioning at our new premises!  Also - lots of natural light, space to stretch out, we can't help but smi...

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The snow is here and we all love it ....

Posted 18th January 2013

The snow is here and we all love it .... well the school kids might, but for those of us with businesses to run, customers to service, and targets to achieve, the prospect of ...

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A New Business Centre for Somerset

Posted 2nd January 2013

TelePA is a key partner in new project www.westbury-sub-hub.co.uk; the aim is to provide a fabulous working environment with desks for hire in the cathedral city of Wells, in ...

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We Hope To Make You Smile

Posted 17th December 2012

We hope our little video will make you smile .... Happy Christmas...

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Kirstie Harris joins the team

Posted 4th October 2012

Welcome to Kirstie Harris.  We are delighted to have secured the services of another top flight, senior PA with years of experience working as PA to the editors of national a...

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Save £'000s by avoiding these mistakes

Posted 18th September 2012

1.       Don’t be a GENERALIST, be a SPECIALIST In the early days of a business venture it is natural to want to attract as many customers as possible and perhap...

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Free for some fun this summer?

Posted 3rd July 2012

What happened to having fun?   We start our businesses determined to have control of our work/life balance and more quality time for ourselves ..... but it doesn't always...

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Special Offer - Deadline approaching

Posted 19th June 2012

Sign up, or recommend TelePA to an associate before the end of June and as a THANK YOU choose a case of your favourite wine, on me.  See: www.laithwaites.co.uk for some of...

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Red, White or Mixed?

Posted 28th April 2012

Sign up, or recommend TelePA to an associate during May or June and as a THANK YOU choose a case of your favourite wine, on us.  See: www.laithwaites.co.uk/ for some of th...

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We PROMISE to improve your work life balance

Posted 19th April 2012

Your quiet time is precious, whether you use it to catch up with calls, to step back from the day to day "doing" to plan how to grow your business .... or to enjoy some relaxa...

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Stunning Easter Double Special Offer

Posted 20th March 2012

Sign up with TelePA between now and Easter and experience a unique DOUBLE offer.  We'll provide cover completely free of charge between you starting the service and Good F...

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