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Need to know what's happening with phones and connectivty over the next 10 years?

Posted 25th February 2019

This morning OFCOM issued comprehensive guidance about what to expect re: telephones and connectivity over the next 10 years, use this link to check it out....

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Moving towards Making Tax Digital?

Posted 6th January 2019

The deadline for most businesses to move to quarterly tax reporting is 2019 - how are you doing?  TelePA moved to Xero cloud accounting in 2017 and now have our CRM and prosp...

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Welcome to new TelePA team member Aimee Drew

Posted 30th October 2018

We are delighted to welcome Aimee to the team.  Aimee's experience as a secondary school teacher of English has given her the communication skills we need and her experience ...

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Virtual PA required from September 2018

Posted 27th July 2018

We are looking to grow our team and are looking for an individual to work from our Westbury-sub-Mendip premises.  Apart from relentless curiosity and a great phone manner, th...

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Your opinions valued

Posted 23rd May 2018

Thank you to all who participated in our market research last week.  You tell us that "Keeping your business connected" is the best description of what TelePA does, and we wi...

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Ready for GDPR

Posted 15th May 2018

When you get down to the nuts and bolts of GDPR it has to be a good thing.  We hate getting spam emails and phone calls from people in massive call centres working through a ...

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Coffee and Croissants - testimonials

Posted 15th May 2018

Have you been to our popular Coffee and Croissants networking events yet?  Take a look at the testimonials here...

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Open Days planned - for your diary

Posted 6th April 2018

Come and meet the team, find out more about what we do and use our co-working space, free of charge for the day.  You are welcome to join us on 26th April, 24th May, 25th Jun...

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Events feedback - Coffee and Croissants

Posted 14th March 2018

‘Without a spark you can’t light a flame. Thanks to Judith Ludovino for making these events happen. I highly recommend dipping in. I’ve found them to be a very helpful w...

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Yes, we've moved premises - zero downtime

Posted 7th February 2018

Moving premises is a nightmare for any business.  Expensive and lots of things that could go wrong, so we are very proud that TelePA's office move in December resulted in no ...

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Phone Power training available NOW

Posted 9th August 2017

Having run two "taster" sessions to check and further refine content, TelePA is ready to deliver a half day "Phone Power" session to mixed groups in any industry.  Call 0117 ...

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CRM = Clunky Record Management?

Posted 30th May 2017

CRM? We've tried ACT (old fashioned and clunky), Salesforce (too expensive), Zoho (truly terrible email management and distribution - poor customer support). Having seriously...

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Phone Power - Telephone Skills Training

Posted 9th May 2017

Why are younger people so reluctant to pick up the office phone?  We are hearing this is a common problem. TelePA believe you can blame technology!  Why?  well modern smar...

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Virtual services reach maturity

Posted 23rd March 2017

Virtual Assistant, Virtual offices, Virtual PAs, ten years ago these terms were NOT in general use, but times change and as a virtual services provider since 2004, TelePA is l...

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TelePA and Zendesk

Posted 19th January 2017

Zendesk has been around for a while, and at TelePA we love it!  A truly smart, easy to use software programme that can take your customer service to the next level.  Talk to...

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