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What does the support cost?


We have three service levels: Start Up, Standard and Premium.

Start Up – to qualify you should have been in business for less than 3 years

Standard – benefits established businesses requiring a partner they can trust to manage fluctuating numbers of calls and support tasks

Premium – includes diary management (powered by Microsoft Exchange Server).

The Monthly Subscription covers:

  • Call Filtering
  • Periodical Reporting

Tasks include:

  • Messages forwarded by email
  • Call Transfer to either landline or mobile (plus call charges)
  • A Zendesk action

 

The table below offers monthly pricing illustrations for these 3 service levels (based on call volume):

Number of tasks each month

Monthly Subscription

Task fee*

Total

10

Start Up – £37

£1.75

£54.50

30

Start Up – £37

£1.75

£89.50

50

Start Up – £37

£1.75

£124.50

50

Standard – £67

£1.25

£129.50

100

Standard – £67

£1.25

£192.00

200

Standard – £67

£1.25

£317.00

50

Premium – £97

£1.25

£154.50

100

Premium – £97

£1.25

£217.00

 All prices are subject to VAT at the prevailing rate.