Choose TelePA as your call handling service provider

Call Handling

Why Call Handling Matters

At TelePA, we understand that every call matters. We are your call handling professionals, ensuring that no call goes unanswered. Our experienced team is here to answer your calls promptly, , and with a personal touch. A customer's first interaction with your business often starts with a phone call. Effective call handling can create a positive first impression, setting the tone for a fruitful relationship.

First Impressions

Customer Retention

Business Reputation

Exceptional call handling can enhance customer satisfaction, leading to increased loyalty and retention rates. Peak hours can be hectic, and missing calls during these times can result in lost opportunities. We step in during your busiest hours, ensuring that every call is answered, and your clients' needs are met. You can rely on our call handling services to maintain your business's reputation and ensure excellent customer service.

How you handle phone calls reflects your brand's professionalism and commitment to customer service. Positive experiences can strengthen your brand and business reputation, while poor handling can damage it. With TelePA, you never have to worry about that. We answer all your calls with a tailored approach that meets your business and brand standards.

Unlock Seamless Communication with Our Professional Call Handling Services

In today's fast-paced business world, missed calls can mean missed opportunities. At TelePA, we understand the importance of every interaction. That's why we offer tailored call handling solutions designed to elevate your customer experience.

Partner with TelePA

STEP1: Book a Consultation

We explain the process, you explain your needs.

STEP 2: Complete the Client Brief

This helps us prepare our agents to handle your calls effectively.

STEP 3: Smooth Onboarding

We'll help reroute your phone number and get to work on answering your calls!

Start Your Free Trial Today

What Our Customers Have To Say

We are small independent professional services business and have been relying on TelePA since 2018 to support our office team, while helping to improve the image and reputation of our business. This requirement has been met and exceeded, allowing us to focus on service delivery and helping us during busy periods. Every small business should use TelePA, either as their primary call destination or for overflow calls. Don't focus on the price, focus on the value!!

- D Snell
First impressions count, especially when you run a consultancy business. AB Heritage has been very impressed with the service we have received from the TelePA team. They have been consistency professional in their handling of our clients and have been very flexible in the way they have worked with us. Thank you.

- AB Heritage Limited
We regularly receive compliments from our clients on how friendly and professional TelePA are when we switch over to them, so I can say with complete confidence that there's a great synergy there. It's a fabulous service, giving us peace and quiet to work when needed, or cover for calls when we're out to meetings. Aardvark Creative has been with them for 10 years now, so I think I can safely say we thoroughly recommend them! Thanks for a great service, everyone. :)

- Cerise Reed