The solution to your missed calls

Call Forwarding

With call forwarding, you can ensure that you're always accessible to your customers, regardless of your physical location. Our trusted member of our team, will take your messages on your behalf.

Enhanced Accessibility

Redirecting calls by using a call forwarding service, allows your call to be transferred to an available TelePA representative, who will provide prompt and efficient customer service, enhancing your customer experience and satisfaction.

Improved Customer Service

Call forwarding eliminates the need for manual call transfers, saving time and reducing the risk of missed calls. Should you be unavailable to answer a call, the call will then be forwarded to a member of our team to be answered, without you having to pick up the phone or action the redirect.

Call forwarding allows you to customise your call routing based on your business hours, staff availability, and specific needs. This is ideal for when you are understaffed during peak hours, lunch hour or even away on your well deserved vacation. Our team is here to help you.

Increased Efficiency

Flexibility

Uninterrupted Communication, Anytime, Anywhere

Missed calls mean missed opportunities. With our professional call forwarding solutions, never miss a call again. Stay connected with your clients and team, no matter where you are.

Partner with TelePA

STEP1: Book a Consultation

We explain the process, you explain your needs.

STEP 2: Complete the Client Brief

This helps us prepare our agents to handle your calls effectively.

STEP 3: Smooth Onboarding

We'll help reroute your phone number and get to work on answering your calls!

Start Your Free Trial Today

What Our Customers Have To Say

We are small independent professional services business and have been relying on TelePA since 2018 to support our office team, while helping to improve the image and reputation of our business. This requirement has been met and exceeded, allowing us to focus on service delivery and helping us during busy periods. Every small business should use TelePA, either as their primary call destination or for overflow calls. Don't focus on the price, focus on the value!!

- D Snell
First impressions count, especially when you run a consultancy business. AB Heritage has been very impressed with the service we have received from the TelePA team. They have been consistency professional in their handling of our clients and have been very flexible in the way they have worked with us. Thank you.

- AB Heritage Limited
We regularly receive compliments from our clients on how friendly and professional TelePA are when we switch over to them, so I can say with complete confidence that there's a great synergy there. It's a fabulous service, giving us peace and quiet to work when needed, or cover for calls when we're out to meetings. Aardvark Creative has been with them for 10 years now, so I think I can safely say we thoroughly recommend them! Thanks for a great service, everyone. :)

- Cerise Reed